erik carlson portfolio picture

Erik Carlson

Experience

Download resume
Principal Software Engineer
2024 - Present
Pegasystems(Remote)
This role includes responsibilities such as the following:
  • Architect and lead end-to-end delivery of core product capabilities, guiding engineering teams toward scalable design decisions.
  • Develop key components of a large-scale data visualization platform, improving product reliability and accelerating release confidence through comprehensive automation.
  • Mentor engineers in system design, software craftsmanship, and delivery best practices, accelerating skill growth and improving team effectiveness.
  • Lead technical design reviews, backlog refinement, and Agile planning ceremonies to ensure alignment between engineering execution and product goals.
  • Influence product strategy by providing technical insight that shaped roadmap decisions and accelerated delivery of high-value features.
  • Serve as Security Champion, promoting secure development practices and driving continuous improvement of the team's security posture.
Tech stack:
Senior Software Engineer
2021 - 2024
Pegasystems(Remote)
This role included responsibilities such as the following:
  • Developed components of a large-scale data visualization platform and accelerated release confidence through comprehensive automation.
  • Led team technical/design discussions, user story refinement, and other recurring Agile planning meetings.
  • Collaborated directly with customers to diagnose and resolve production issues, improving product reliability and user satisfaction.
  • Served as Security Champion, promoting secure development practices and driving continuous improvement of the team's security posture.
Tech stack:
Software Engineer
2017 - 2020
Pegasystems(Bedford, NH)
This role included responsibilities such as the following:
  • Developed new Customer Relationship Management (CRM) and Business Process Management (BPM) product capabilities with emphasis on maintainable design and robust automated test coverage.
  • Collaborated directly with customers to diagnose and resolve production issues, improving product reliability and user satisfaction.
Tech stack:
IPSec and IKEv2 Technician
2014 - 2016
UNH Interoperability Lab(Durham, NH)
This role included responsibilities such as the following:
  • Designed and administered virtual network environments integrating physical routers, switches, and endpoints to support reliable system connectivity.
  • Executed interoperability and conformance testing for customer IPSec and IKEv2 implementations to validate compliance with IETF standards.

Education

B.S. in Computer Science
2013 - 2017
University of New Hampshire(Durham, NH)